AIO Support Center is powerful, but easy to use ticketing system for your WordPress site.
 

AIO Support Center 2.0 is out, bringing long awaited features such as:

• Cron tasks
• Ticket creation via e-mail (for registered users only)
• Customers have ability to reopen their own tickes
• “Awaiting reply” filter to help you manage tickets easier than ever
• and many more (check changelog)

Before updating, please see Changelog 2.0.

Main Features

 

 

• Multiple user roles that are not depending on WordPress roles
• User-friendly interface for both staff and customers
• Responsive & detailed ticket preview
• Pre-made repsonses for staff members to make their life easier
• Auto-Responders with custom e-mail templates
• Plenty of dynamic tags to use while building your e-mail templates
• Extendable – Plenty of Add-Ons to come!
• E-Mail Piping – Let customers post replies to tickets by directly replying to auto-generated e-mail addresses. (check requirements to make sure you can use this feature on your hosting)
• Translation Ready – meaning you can easily translate plugin using .po & .mo files.
• and many more!